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mani’s on maple shuts for good, is rude to customers
25January 10th, 2011LA restaurants, mani's bakery (closed)
well we can’t say we’re too surprised (especially after being fed items full of egg and dairy that were clearly marked as vegan on the menu), but mani’s on maple has decided to call it quits for good less than 3 months after moving to their new beverly hills location.
unaware of the closure, one quarrygirl.com reader wrote to mani’s customer service about their reduced hours. here’s the rude response she received from the restaurant:
way to keep it classy, mani’s! maybe you should have been honest and researched what veganism actually is before throwing around bullshit symbols on your menu. just sayin’.
Tags: closed
25 responses to “mani’s on maple shuts for good, is rude to customers” 
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Wow, what a super douchey response to a bummed customer. As if her one message to them resulted directly in them shutting down?
Lame.
G
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WillWork4Books January 10th, 2011 at 11:37
Ironic that the response came from “customerservice@…” More like customerdisservice.
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LOL!! Good fuckin riddance!! Fuck these non-vegan establishments!!! Let them die!!
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These guys deserved to go under even though people like Gregalor were constant apologists for them.
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I’m sure glad the fantastic restaurants in Hollywood & West Hollywood (Green Leaves, Truly, Sante La Brea, Bulan, Pizza Fusion (now that they have a pizza crust that is both vegan AND gluten-free), and Veggie Grill seem to be going strong! Also happy that Pure Luck and Native Foods, although they aren’t real close to us, appear to be doing fine. : )
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Gauri Radha गौरी राधा January 10th, 2011 at 14:54
Sounds like they were not a fan of their vegan customers? Though, maybe they’d have replied like that to anyone who wrote in at this point, who knows.
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Gauri Radha गौरी राधा January 10th, 2011 at 14:59
In either case though, what an odd way to respond to consumer inquiries! Gosh. A little kindness goes a long way.
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Gregalor January 10th, 2011 at 15:54
Uh, what? Pretty sure I’ve never said anything good about Mani’s. I only ever went there twice and was disappointed both times. Please don’t put words in my mouth, thanks.
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Gregalor January 10th, 2011 at 15:57
I know, right? It’s supposed to be on a baguette, which is almost always “accidentally vegan” by default. Not only do they put it on non-vegan bread, but it’s not even the PROPER kind of bread. lol
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I haven’t given Mani’s a second thought since they closed the Fairfax location and then served QG non-vegan food in the new location.
Thankfully, there are tons of great vegan options in LA!
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Stargatefix January 10th, 2011 at 16:34
LOL they are such fucking assholes. Good riddance! I unfortunately worked there back in the day on Fairfax and can say I am very happy they closed down.
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Greg C. January 10th, 2011 at 19:30
Wow! That’s the cuntiest customer service ever….but hey, they’re closed so wtf do they care.
Whatevs….plenty of other places to eat.
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Donavan January 11th, 2011 at 01:50
It makes me sad that they fell so far. I used to work there when they actually knew what vegan meant (maybe it was because there were a few vegans that worked there.)
I really appreciated what QG did by asking for support for a struggling restaurant. It made me very happy when people were asking me what’s vegan, and there were a lot of them after QG’s post.
I left because I did not like how the place was being managed so I am not surprised that they forgot about vegan foods and customer service
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LobowolfXXX January 11th, 2011 at 18:47
Good riddance! Don’t let the lease hit you in the ass on the way out.
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By the way, wonder why it is that Beverly Hills has NO vegan or vegetarian restaurants. Seems kinda pitiful.
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Jonathan January 18th, 2011 at 10:21
There is a good one in beverly hills: M Cafe on Brighton Way, between Beverly Drive and Canon. Very casual though.
Gabrielle January 10th, 2011 at 11:27